Cancellations

In order to be respectful of the medical needs of our patients, please be courteous and call Sheridan Medical Group promptly if you are unable to attend an appointment.  This time will be reallocated to another patient who is in need of medical care.  This is how we can best serve the needs of all of our patients.

If it is necessary to cancel your scheduled appointment we require that you contact us one (1) business day in advance.  Appointments are in high demand, and your early cancellation will give another patient the ability to have access to timely medical care.

 

No Show Policy

A “no-show” is the term we use when a patient misses an appointment without cancelling it within one (1) business day in advance.  Unfortunately, “no-shows” inconvenience those patients who need access to medical care in a timely manner.

A failure to attend your scheduled appointment will be recorded in your medical chart as a “No-Show”.  In order to cover the administrative/clinical costs associated with preparation for patient appointments

(e.g. review of medical history, labs, and other pertinent health information) in conjunction with the inability to fill your appointment slot with another patient, an administrative fee of up to $135.00 will be billed to your account.  A letter will be sent informing you of your missed appointment with a bill for the administrative fee enclosed.  A copy of the letter will be placed in your medical record. 

No-show charges are patient responsibility and will not be billed to your insurance company

24/7 Access to Care

To contact the doctor outside of office hours please call 716-332-4476 follow the prompts. In case of emergency please call 911. 

Our office is available for appointments: 

Monday-Wednesday 7:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 8:00am - 4:00pm
Saturday 9:00am - 12:00pm

 

Walk-In Clinic

Our walk-in clinic is available for established patients every weekday from 9:00am-11:00am. If you need an appointment outside of these hours please call our appointment line to schedule. There are same day appointments available every day.

 

 

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