Aanchal JainDirector of Business Operations

Aanchal has 15 years of experience in business ownership and operations. She has spent the last eleven years of her career analyzing and improving efficiencies in the business operations of Sheridan Medical Group since its inception. Her expertise includes business strategy and development, financial planning and accounting. Recently she completed a year-long certification program in entrepreneurial leadership though the UB School of Management. In her leisure time, Aanchal enjoys relaxing with her children, spending time with family and friends, going for walks and bike riding, yoga, gardening, reading and poetry. "I truly believe in the whole well-being of an individual - the well-being of mind, body and soul and I feel really fortunate to be part of such a marvelous organization that promotes it."

Director of Clinical OperationsJennifer Carlson

Jennifer has been practicing Social Work for 30 years and has been part of Sheridan Medical group since its inception. Jennifer has worked with adults and children in a variety of settings. Her experience includes, case management for homeless families, facilitating social skills groups with developmentally disabled children and providing in-home counseling services for geriatric patients. For the past 11 years, Jennifer has been facilitating communication and relationship building, for both the patients and the staff of Sheridan Medical Group. Recently she completed a year-long certification program in entrepreneurial leadership though the UB School of Management. When she is not at the office, Jennifer enjoys spending time with her three children, running, swimming, kayaking, gardening and reading. "I love my job because I believe passionately in the powerful influence that we can have on our health by creating healthy relationships in our lives."

Manager of Behavioral Health Services

Originally from Brooklyn, New York, Rob received his MSW from the University at Buffalo School of Social Work and has over 30 years of clinical, administrative and management experience working in various non-profit human service organizations.   Prior to joining the SMG team, Rob was Director of Psychosocial Support Services for Hospice Buffalo, where he worked in collaboration with the interdisciplinary medical team, providing clinical and administrative oversight for homecare and nursing home social workers, the Hospice bereavement counselor, and Life Transitions Center, an affiliate community based program of Hospice.   He has also worked at Child & Family Services, where he was responsible for the development, marketing and management of a comprehensive employee assistance program.   Along with his administrative and managerial background, Rob has had clinical experience providing individual, family and group counseling in an alcoholism rehab program and family service agency.  As Manager of Behavioral Health Services, Rob is responsible for clinical and administrative coordination of care for patients in need of assistance for mental health, substance abuse and other behavioral health concerns.  “My philosophy is that patients should not be defined by their condition or diagnosis.  They are people who come to us in with a history of personal, family, and social experiences, sometimes associated with some type of trauma, which needs to be integrated into the care we provide for them.”


24/7 Access to Care

To contact the doctor outside of office hours please call 716-332-4476 follow the prompts. In case of emergency please call 911. 

Our office is available for appointments: 

Monday-Wednesday 7:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 8:00am - 4:00pm
Saturday 9:00am - 12:00pm


Walk-In Clinic

Our walk-in clinic is available for established patients every weekday from 9:00am-11:00am. If you need an appointment outside of these hours please call our appointment line to schedule. There are same day appointments available every day.



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